Refund & Cancellation Policy

This Refund and Cancellation Policy outlines the terms and conditions governing refunds and cancellations for orders placed on the Shree Tulsi Enterprises website. By placing an order on our website, you agree to comply with this policy.

1. Cancellation Policy
1.1 Cancellation by Customer:
You may request to cancel your order within [Insert Cancellation Period] hours of placing the order. After this period, cancellation requests may not be accepted.

1.2 Cancellation Process: To request a cancellation, please contact our customer service team at [Insert Contact Information] with your order details. We will process your cancellation request and provide confirmation via email.

2. Refund Policy
2.1 Refund Eligibility:
Refunds may be issued in the following circumstances:
Order cancellation within the specified cancellation period.
Product(s) received damaged or defective.
Product(s) not as described on our website.

2.2 Refund Process:
Upon approval of your refund request, refunds will be processed using the original payment method within [Insert Refund Processing Time] business days.
Refunds for canceled orders will be processed minus any applicable cancellation fees, if applicable.

2.3 Non-Refundable Items:
Certain items may not be eligible for refunds, including:
Customized or personalized products.
Products that have been used or damaged after delivery.
Products with missing or tampered packaging.

3. Return Shipping
3.1 Return Shipping Responsibility:
If you are returning a product due to damage, defect, or incorrect item received, we will provide instructions for returning the item at our expense.
For cancellations or returns for reasons other than damage or defect, you will be responsible for the cost of return shipping.

4. Exchange Policy
4.1 Product Exchanges:
We may offer exchanges for products that are damaged, defective, or not as described. Please contact our customer service team for assistance with product exchanges.

5. Contact Information
If you have any questions or concerns about our Refund and Cancellation Policy, please contact us at:

Shree Tulsi Enterprises
[Insert Contact Information]

Consent
By placing an order on our website, you consent to the terms of this Refund and Cancellation Policy.

[Note: This is a general template and may need to be customized based on the specific refund and cancellation practices and requirements of Shree Tulsi Enterprises. It is advisable to seek legal advice to ensure compliance with applicable laws and regulations.]